Wyniki
-
Highlighting in sale and service conversations
Marek Matusiak
Service Management 5 (2010) s. 103-112 -
Logistics of client service in travel agencies management
Małgorzata Januszewska, Renata Przeorek-Smyka
Service Management 3 (2008) s. 133-139 -
Information and communication technologies in travel agencies
Małgorzata Januszewska, Renata Przeorek-Smyka
Service Management 10 (2013) s. 19-32